Interesting update! After complaining to WD that most of my data was not retrieved by Secure Data Services, I asked if I could get my old hard drives back to try to follow some of the processes I’ve read on this forum with software on my PC. If these drives are just being destroyed I see no reason why they wouldn’t send them back along with the new HD containing the “restored” data. This is after Zachery said they had sent the old drives back to WD! I’ve emailed our friend Zachery back but do not hold much hope. Once you have performed the data recovery attempt yourself the device needs to be properly disposed off. However, as you have mentioned that you yourself want to try to recover more data from the device, so you can reach out to the data recovery vendor Secure Data to arrange to receive your device back if still possible as it might be possible that your device has been already disposed off. Based on your concern, I would like to inform you that as per the data recovery offers no My Book Live device of any internal drive was to be returned to the customer. Just received a couple of emails from WD, one providing the 40% voucher I was promised, and a surprising one in response to my request to get my old hard drives back: Looks like I’ll have a bit of work ahead of me. Hopefully that can help recreate what I had. I still have a view of my old folder structure in my Lightroom catalog. Some folks have found some software that can sort by exif info, that may help a bit further. All in all, there are just under 488,000 files on the drive. This should help sorting things out a little. The photo files appear to mostly be named by date and then some type of sequence. Interestingly though, in a folder named Photos there are folders that separate photos by camera brand, then camera model. The Raw Recovery folder is separated in folders according to file types. Most everything in the Metadata folder are files that I have no idea what they are. There is a folder named Raw Recovery and another named Metadata. The files are arranged a few different ways. I used the drive for photo storage so that’s what 99% of the files were in raw, dng, nef and jpg format. So my drive arrived the day after I got the tracking #, that was fast.
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